Yeastar Certified Technician

 This certification course is intended for those who are new to VoIP business and Yeastar, and who will perform basic technical service for Yeastar Products for end-users or need the knowledge of their use and functionality. In this course, you will learn how to configure, manage and maintain Yeastar VoIP PBX at a basic level. 

Course Outline


Module 1 - Basic Configuration

  • System login
  • Password and Account
  • Date and Time
  • System Prompt
  • Network Settings
  • Set Extensions
  • Auto Provisioning


Module 2 - Call Control Settings

  • Trunk Connection
  • Outbound Call Control
  • Inbound Call Control
  • Time Conditions
  • Send and Receive Fax


Module 3 - Basic Management

  • IVR
  • Ring Group
  • Queue
  • Conference
  • Pickup Group
  • Paging/Intercom
  • Speed Dial


Module 4 - Basic Maintenance

  • Call Recording
  • CDR and Recordings
  • User Permission
  • Event Center
  • Backup and Restore
  • Upgrade
  • System log and operation log
  • Troubleshooting tools